We accept Visa, MasterCard, personal checks, and PayPal. No PayPal account required — you can check out as a guest using any major credit card.
Orders are typically shipped via US Postal Service. Larger orders may be shipped via UPS at our discretion.
We offer free shipping on orders over $75 (before shipping and taxes) to the 48 contiguous states.
For orders to Hawaii or Alaska, shipping costs vary. Please contact us by phone at 707-465-8955 or via our contact page and we’ll find the best option for you.
We have distributors in many countries and are happy to direct you to the right one. In some cases we can process your order directly. Please reach us by phone at 707-465-8955 or via our contact page and we’ll sort out the best options for you.
Due to hygienic concerns, Organic Essence skincare products cannot be returned. That said, your satisfaction matters to us — if something isn’t right, we want to make it right.
For replacements or refunds within 60 days of purchase, please contact us by phone at 707-465-8955 or via our contact page.