Privacy Policy

Your Privacy Matters

Organic Essence is committed to protecting your privacy. This policy describes what information we collect, how we use it, and the choices you have. By using our site, you agree to the practices described here. Questions? Reach us anytime via our contact page.

Non-Personal Information We Collect

When you visit our site, we may automatically collect non-identifying information such as your IP address, browser type, and referring website. We also track general site activity — pages visited, time spent, and search terms used — to help us improve the site experience.

We use cookies to make the site easier to use, including keeping your shopping cart intact while you browse. Cookies do not collect personal information. You can disable cookies in your browser settings, though some site features may not work as a result.

Personal Information We Collect

When you place an order or sign up for our newsletter, we collect information you provide directly — such as your name, shipping and billing address, phone number, and payment details. This information is used solely to process your order and communicate with you.

How We Use Your Information

We use your contact and shipping information to fulfill orders and send relevant communications. If you subscribe to our newsletter, we’ll occasionally send updates about new products, promotions, and topics we care about. You can opt out at any time.

We never share your email address or credit card information with third parties. We may share your name and postal address with reputable partner companies whose products may interest you — you can opt out of this at any time.

Disclosure of Personal Information

We do not sell or disclose your personal information except in these limited circumstances:

Service Providers: We work with trusted third parties to operate our site, process payments, and fulfill orders. They access only the information needed to do their job and may not use it for any other purpose.

Legal Requirements: We may disclose information when required by law, to protect our rights, or to ensure the safety of our customers and staff.

Business Transfers: In the unlikely event of a sale or acquisition, customer information may be transferred as a business asset, subject to this Privacy Policy.

Removing Your Information

You can remove yourself from our mailing list or request corrections to your information at any time by calling us at 707-465-8955, writing to us at Organic Essence, 629 Bertsch Avenue, Crescent City, CA 95531, or via our contact page. You may also use the unsubscribe link included in any email we send.

Children’s Privacy

Our site is not intended for use by children under 18 without parental involvement. We do not knowingly collect personal information from minors.

External Links

Links on our site may lead to third-party websites that operate under their own privacy policies. We recommend reviewing those policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here, and material updates will be communicated via email or a prominent notice on the site.

Contact Us

Questions about this policy or your personal information? Reach us by phone at 707-465-8955, by mail at Organic Essence, 629 Bertsch Avenue, Crescent City, CA 95531, or via our contact page.